Problem: I was receiving the message "A service installation section in this INF is invalid" when trying to connect my Zen MP3 player on a computer with XP Pro SP2.
Having problem with your Zen? Click here to read more on myZenChecker
Need more help? Please post your questions/comments in
myCreative Fansite Forum. So that we can help you out. Thanks!
Solution: Installing the
umdf file from Microsoft enabled me to re-install the MTP device.
Feed / Subscribe Us!
So that you get the latest news, driver updates and solutions to your problems!
Labels
Accessory
(7)
Apple iPod Accessory
(26)
Audigy
(10)
Aurvana
(3)
Auzentech
(1)
Commercials
(33)
Contest
(7)
Creative Labs
(179)
Creative Store
(34)
Dock
(1)
Downloads
(94)
Forum
(6)
Gallery
(1)
Headphone Headset
(40)
InPerson
(9)
Interviews
(1)
Krystal
(2)
Lava
(1)
Manual
(19)
MediaBook
(1)
MuVo
(15)
myCreative Fansite
(39)
Patents
(2)
Reviews
(48)
Rumours
(16)
Sales Promotions
(118)
Sim Wong Hoo
(11)
Soundblaster
(72)
SoundWorks
(3)
Speaker
(43)
Stock Analysis
(3)
Tips Tricks Hacks
(74)
Tools
(5)
Vado
(28)
Webcam
(18)
Wi-Fi
(4)
X-Fi
(74)
Xdock
(11)
Xmod
(8)
ZEN
(27)
Zen Micro
(6)
Zen Moo
(3)
Zen Mozaic
(13)
ZEN MX
(5)
Zen Nano
(2)
Zen Neeon
(4)
Zen Sleek
(3)
Zen Stone
(47)
Zen Stone Plus
(38)
Zen Touch
(1)
Zen V Plus
(42)
Zen Vision
(35)
Zen Wav
(7)
Zen X-Fi
(26)
Zen X-Fi2
(13)
Zen Xtra
(1)
Zii Egg
(12)
Zii Trinity
(4)
ZiiLabs
(24)
56 comments:
Great tip man, thank you very much! Hello from Brazil!
Akakáume :)
Oh my god, thank you so much
hehe glad it works for you!
AHHHHHH !!!!! Thank you !!!!!!!! been working for this thing to recognize with Windows for like a month, format both computer and ZVM. Tried all the tools but it was no help. NOW IT RECOGNIZE !!!!! THANK YOU AGAIN!!!!!
Msft was really the problem for everyone the whole time. They are the ones making everyone have a hard time. THANKS!!!
exactly, but many people are very quick to say that Creative is the cause of the problem. Actually, not only Creative MP3 players are affected by this microsoft bug. Many other MP3 players such as iriver, etc are reported to having this problem during their installation and this hotfix will also solve their issues.
MUCH MAHALOS!! I was having this problem with a new sandisk mp3 player I bought. I reformatted and installed media player 10 and the player worked. But after installing some other things (probably my codec packs and other media players such as classic and vlc) the same problem came back. I found this page, installed the file and it works! Wish I knew this fix before formatting last night, but it was needed anyway I'm sure :) THANKS!
yes, this is microsoft prob all right, and any mp3 player using windows is exposed to this problem. glad it works on you!
THANK YOU! THANK YOU! Unbelievably this actually works. I have a Trekstor i.Beat sweez fm and it was doing this exact thing. Thank you for the update on this! I was about ready to smash it against a wall!
Wow i was pulling my hair out over this thing.
THANK YOU, just go device manager uninstall device, unplug replug and its good (for those who don't know)
You would think creative would have this highlighted on their site but no i have to come to a fan site ^_^
Great Tip, fixed my problem in less than 1 minute
THANK GOD!!! This issue was pissing me off soo thanks so much great solution and great find. Freaking Microsoft
thank you guys! for all the kind comments :)
you're a legend sir thanks much
I just want to say thank you!!! "Thanks to mighty super smart" Microsoft, company that creates very sophisticated pretentious junk We, mere mortals, have to rely on real smart guys like you to fix those supermen mistakes.
Many thanks again!
Had the same problem with my samsung P2. Cheers! :)
yes, it will happen to any mtp devices creative zen or non-zen. see creative zen is not buggy its microsoft hehe
excellent ? and answer. It saved me from giving up on vmware fusion to link my rhapsody service to my creative zen on my macbook. Many thanks!
phew... savior!.. thank you very much for posting this. i really do not want to think about how you have found the fix, though;) but once again... thanks :)
Thank you so much, I was pulling my hair out! Worked with my daughter's ATMT N-Lite. Mucho Gracias!
Tried & it said a equivalent or newer version is already installed :(
Damn ZEN
hehe
Help?
Thanks, worked like a charm!
The User-Mode driver framework should at least be bundled with the driver though. Considering that the driver requires it to be installed...
Thank you so much. Now I can install Philips GoGear SA6086
Thanks for the fix, it works perfectly!
It actually worked. I was at my wit's end! Thanks so much!
You are the BEST!!!
Muah! I wasted 6 hrs total (in 2 days) trying to find a fix till I stumbled upon this solution! Thanks a lot.My MP3 player finally gets read on my PC.Lovely...but on a precautionary note, Im never buying Samsung again!
Thanks so much for the fix. Worked like a charm. My new Zen X-Fi was not being recognized by my PC (Windows XP with all updates) nor the Creative software. Updating the drivers gave me the "...Inf is invalid..." error message. Found this web page -- thankfully only an hour or two into my search for a fix -- and downloaded the Microsoft file and ran it. Then when I went to the device manager to update my drivers, everything worked perfectly!
Me too! Had the problem with Zen Sleek Photo. Installed the Microsoft file, and all's well!
GREAT! Many thanks! Had this problem and couldn't get the solution from Creative's Support but this did it! wooohooo!
Thank you so much!! finally got this to work when i installed it. Many thanks
many thanks
when I wrote to customer support at zen they referred me to a site with tutorials on how to write my own drivers, which is quite a bit over my head.
Now the device works without even installing the software from the CD
M
THANK YOU! This solution worked perfectly once I uninstalled and replugged my mp3 player in device manager. Thanks, Chesticles.
FINALLY IT WORKS AGAIN! THANK YOU!
of course it works :)
OMg i love you!
Thanks! :)
All my trouble started when i installed WMP 11 (windows media player 11) so im have been trying all kinds of stuff to remove it from my system with various luck. Though now im back to wmp 10 and have burned a few bridges in my quasi-pro attempts ;D anyhow im writing down some tags here to help people in the future. and btw: THANK YOU SO MUCH
tags: WMP11, windows media player 11, MDF, remove, roll back wmp 11, creative, zen, Unable to connect, device, mp3 player, windows, xp, driver, solution, how to, windows media player 11 runtime
thanks for helping to write the tags
this solution will be easier to google :)
Friken BRILLIANT!!!! Works for the Samsung Trance phone. Can't wait for Verizon tech support to call back so I can tell them HOW to fix it. Been waiting over 90 minutes now and still no call. BRILLIANT again!!!!!!!! Thanks. Bookmarked for future issues.
yes, it will work for any devices which hits this error. thanks for your compliment :)
thanks so much dude
you are welcome :)
Great tip man, thank you very much! Hello from Brazil! [2]
u roc
thanks dude
rdhgdfh
Im jeff I have a problem about my creative zen 8GB
Before I cannot open it so I reformat it.
but what's happening now is this, all I can see on my screen is
RECOVERY MODE
Creative ZEN
v1.21.01_0.3.1
Clean Up
Format All
Reload Firmare
Reboot
whenever I reload firmware MEDIA ERROR is appearing I tried downloading the firmware but upgrading fAiled, anyway I dont know if what Im doing is correct, pls help, I cant use my zen
I dont know if a firmware or driver is what i needed. I have no idea
hansjun04@yahoo.com is my email
Im jeff I have a problem about my creative zen 8GB
Before I cannot open it so I reformat it.
but what's happening now is this, all I can see on my screen is
RECOVERY MODE
Creative ZEN
v1.21.01_0.3.1
Clean Up
Format All
Reload Firmare
Reboot
whenever I reload firmware MEDIA ERROR is appearing I tried downloading the firmware but upgrading fAiled, anyway I dont know if what Im doing is correct, pls help, I cant use my zen
I dont know if a firmware or driver is what i needed. I have no idea
hansjun04@yahoo.com is my email
its worked fine for me, thanks a lot dude.
welcome :)
cheers!!!!!
thanx the problem solve
THANK YOU! I was so annoyed, surfing through forums and looking for help, and the answer was so simple, uh. Thanks, really.
You are the fricken' best!!!! This has been driving me crazy & Creative "support" was crap! the wouldn't help!!!!
THANK YOU!!!! Spent hours and hours, almost gave up, then I found this site and your solution.
Post a Comment
Need more help? Please post your questions/comments in myCreative Fansite Forum. So that we can help you out.