Solution: One Of USB Devices Attached to This Computer Has Malfunctioned And Windows Will Not Recognize It. ~ Creative Labs Zen MP3 Players Sound Blaster Card
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Saturday, August 11, 2007

Solution: One Of USB Devices Attached to This Computer Has Malfunctioned And Windows Will Not Recognize It.

Solution 1:
1. Follow the steps stated in Solution: Media Explorer Stated That My Zen Is Not Detected/Connected

2. If Step1 does not work, then try the 'Install from Location' method:

Creative Zen Solve Connection IssueCreative Zen Solve Connection Issue
Right click on the player in device manager and select update driver. Select the second option which reads along the lines of "install from a specific location (advanced)". Now insert the installation CD and close the autorun program that loads to install the creative software.

Now select "Next" on the update driver window and then on the next screen, there should be an option to search a drive. Select the CD drive and then click next.

This process should complete the process and successfully install the driver(s) for the player to work.

Solution 2:
This solution was contributed by Creative Fan Annyo from myCreative Fansite Forum who solve this problem by shutting down your computer and turn it off at the main switch on the wall for a few minutes. The reason is that switching the computer off at the mains allows any residual current on the motherboard or any stray capacitance to discharge.

Try this solution, seems weird , can't believe it works!

Having problem with your Zen? Click here to read more on myZenChecker

Please leave your comments if this is helpful. So that others can use it to resolve their similiar problem. Thanks!


Anonymous said...

Didn't work for me. I've got two identical Zen V's, one with 1.11.01 firmware that is recognized by XP, and one with 1.07.02 that isn't. The player that isn't recognized seems to work fine, plays music all day long. I just can't put anything new on it :^(

Creative Fan said...

i thk the latest firmware is 1.15.xx, you could try to update the one that is 1.07.02 using Creative Automated Update Firmware tool stated in

Ahmed said...

i have pc camera device by on usb port and installed the software which i got it from it, at installation time it is has given error "it has not passed windows logo..." i have cliked on "continue installation" after that it is giving "one of the devices attached to this computer has malfunctioned" error... Plz help in rectifying this problem.Thanks...

Jimmyboy88 said...

that sounds like an mtp device. would you like to try myzenchecker tool in the forum ?

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