Problem: I could not see my zen stone when I connected it into my Windows Vista. It is not detected, where is it, I cannot find it?
Solution: ZEN Stone is a mass storage device, unlike an MTP device, all the neccessary drivers are in Win XP SP2 or Win Vista. It is less complicated as compared to the MTP devices such Zen V Plus or Zen Vision. If it is properly detected in the Device Manager but is not appearing in My Computer, a drive letter may need to be assigned to the player. Drive letters can be assigned through the Administrative Tools in Windows and you can assign your preferred drive to it.
Go to Control Panel> System and Maintenance> Administrative Tools> Computer Management> Storage> Disk Management> Right click on the Zen Stone and click 'Add', assign a drive letter and click OK. There you have it!
Having problem with your Zen? Click here to read more on myZenChecker
Please leave your comments if this is helpful. So that others can use it to resolve their similiar problem. Thanks!
6 comments:
It does not show up there. The player has Firmware version 0.0
try updating the latest firmware using http://xxmycreativexx.blogspot.com/2007/06/access-rescue-moderecovery-mode-on-zen.html
Worked!
not worked! i can not download firmware because i needs to see the device. but the computer does not recognize the device at all. the zen stone keeps blinking orange... very annoying. it cant be stopped too :S could you help?
go look for help in our forum
do you have another pc to try it on?
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