Solution: The Class Installer Has Denied The Request To Install Or Upgrade This Device ~ Creative Labs Zen MP3 Players Sound Blaster Card
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Sunday, January 27, 2008

Solution: The Class Installer Has Denied The Request To Install Or Upgrade This Device

Problem: Bought Zen 2G, been more than 1 week, but still can't be recognized by my own pc. Tried to uninstall the whole bunch of Creative software, I even went to safe mode to delete all the folders. Reinstall, still the same error messsage, "class installer had denied the request to install or upgrade the device"

This problem is caused by a corruption in your windows registry.
Go to Device Manager and uninstall all your USB - hub and drivers. Shut down computer and let XP or 98 reinstall USB and drivers. I found that this worked for me after the "The class installer has denied the request to install or upgrade this device" message.

But be prepared to do a format and re-install of your windows, if the above method does not restore your windows registry.

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