Solution: The Class Installer Has Denied The Request To Install Or Upgrade This Device ~ Creative Labs Zen MP3 Players Sound Blaster Card
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Sunday, January 27, 2008

Solution: The Class Installer Has Denied The Request To Install Or Upgrade This Device



Problem: Bought Zen 2G, been more than 1 week, but still can't be recognized by my own pc. Tried to uninstall the whole bunch of Creative software, I even went to safe mode to delete all the folders. Reinstall, still the same error messsage, "class installer had denied the request to install or upgrade the device"

Solution:
This problem is caused by a corruption in your windows registry.
Go to Device Manager and uninstall all your USB - hub and drivers. Shut down computer and let XP or 98 reinstall USB and drivers. I found that this worked for me after the "The class installer has denied the request to install or upgrade this device" message.

But be prepared to do a format and re-install of your windows, if the above method does not restore your windows registry.

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