Creative Slams ASUS For Misleading EAX5.0 Support ~ Creative Labs Zen MP3 Players Sound Blaster Card
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Friday, March 28, 2008

Creative Slams ASUS For Misleading EAX5.0 Support



This is the ASUS press release that is causing all the trouble in its new product, the ASUS Xonar DX PCI Express 7.1 Audio Card:

Latest DirectSound & Ability to Play EAX 5.0 Titled GamesWith the new audio architecture in Vista, users will sometimes be unable to achieve multi-channel sounds, DirectSound; and EAX 5.0 sound effects in EAX 5.0 Titled PC games. With the ASUS Xonar DX, all these problems will be solved.


From what we know, there are no non-creative companies that can support EAX5.0 for high quality sound effects and audio experience in all the latest PC games. The most they can provide is only EAX2.0. SO there's no way that ASUS can support EAX5.0. This point is backed further by Phil O’Shaughnessy, vice president of corporate communications and spokesperson of Creative Labs.

“With its recent driver updates, Asus is misleading its customers by suggesting that its sound cards now support EAX 5. Asus sound cards do not support EAX 5, nor do they support EAX 3 or EAX 4. There are a small number of PC game titles that specifically query the audio device on the system to see if EAX 5 is available before they will attempt to render more than 64 3D simultaneous audio voices. The new Asus drivers are falsely reporting EAX 5 capabilities in order to get these games to ouptut 3D audio on Asus sound cards,”

“Asus customers are not getting a genuine EAX Advanced HD experience with this driver update. Furthermore, the several hundred games that support EAX 3 or EAX 4 for delivering in-game effects will not provide those effects from Asus sound cards,” Mr. O’Shaughnessy added.

Hope we have helped to drive the message across the globe :)

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6 comments:

ALien_BRain said...

Woa..
Asus needs some change there !

It's not good to see a company making that error.

Creative's got a rep. to have and protect !

Creative Fan said...

thats right, real sneaky over there. asus enters the sound card market when creative at its weakest point after losing out to Apple. soundcard is creative's core business

Anonymous said...

Phil O’Shaughnessy's opinion doesn't mean a whole lot right now, does it?

Anonymous said...

I believe asus corrected the issue.. now back to creative.. have you read this one.. it sucks to know this one but when reality bites it hurts.. dig in!

http://forums.creative.com/creativelabs/board/message?board.id=soundblaster&thread.id=116332

Anonymous said...

it does matter.. think about it.. why did he say those things (something fishy).. it would be better off to hire that programmer who i believe is saviour to people who buys creative soundcard.

it is like creative is intentionally not providing all support for their soundcards because of some/many reason that we don't know off.. think about it.

it is bad publicity, bad for the company, bad for revenue, bad for market shares value and bad for the software developers of creative.. it seems like 1 person out did them all.

Creative Fan said...

ya, i know about the daniel_k case, i knew he was very good with sound blaster driver and helped many people with their SB problem. it came as a shock for me too. but its very bad publicity, Phil should contact him personally and not write a long warning mail in a forum, not respectfully at all...

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