Solution: Creative Centrale Cannot Open Or Start ~ Creative Labs Zen MP3 Players Sound Blaster Card
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Sunday, November 23, 2008

Solution: Creative Centrale Cannot Open Or Start

Problem: The Creative Central software don't start. No error message from the software but there is an error report from Windows.
AppName: centrale.exe
ModName: discpmgr.dll
Offset: 000046fd

Solution: This can be resolved by downloading SoftwareUpdate_PCApp_LA_1_01_02.exe. Go to creative's website and click on support. Click on Mp3 Players and look for your product model which can be a ZEN X=Fi or Mozaic. Afer clicking on the product, it will open a page where you can find the latest downloads for your device. Look for Creative software update 1.01.02 under Application.

Alternatively, you can download myZenDriver for ZEN X=Fi and ZEN Mozaic here which will contain the latest version of this software.

Please register for a free login to access the downloads @
myCreative Fansite Forum (Member Area).


Anonymous said...

This solution does not work. I have the same problem. It is because Creative wrote this software using out-of-date Microsoft MFC. Microsoft doesn't even use this junk anymore.

Anonymous said...

hmm, how did you know its an outdated mfc?

Anonymous said...

Because the debugger pops up and opens to the line of code causing it, which happens to be the call to the main function in a MFC application. And because I have been programming MS apps for 20 years and have a Ph.D. in Computer Science.

Jimmyboy88 said...

glad to have you with us :)

Anonymous said...

So what do we do now.....I am also having this issue.

Jimmyboy88 said...

what you can do is to get the myzendriver in the forum, try that first

Electra said...

I am also having this issue.
Any solutions, please.

Jimmyboy88 said...

get the latest creative centrale from the forum

Anonymous said...

Hi, it used to work perfectly on my computer updtaes and all untill I installed another program but can't remember which. That is what is causing the conflict I'm sure. Not much help I know...

Jimmyboy88 said...

yes, sometimes new applications will spoil the soup. Press Start > All Programs > the last entry is usually the latest application installed. see if you can uninstall it

Anonymous said...

MY MUVO T200 4GBseril No c6pf 2212815M 0018 22D
t3322 DAP FL0052
is not recognised by my PC. windows XP-32 bit. please help me

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