Solution: Freezing/Frozen Creative Zen Vision M, Not Responding ~ Creative Labs Zen MP3 Players Sound Blaster Card
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Thursday, May 28, 2009

Solution: Freezing/Frozen Creative Zen Vision M, Not Responding

Solution: Freezing/Frozen Creative Zen Vision M, Not Responding
Problem: This is quite a common problem and most frequent asked question even till today so we will address this issue. If your zen vision m freezes, stuck, not responding and it cannot play any music. So what must you do?

If your zen vision m stops responding, reset the player. This should not cause you to lose any data or audio tracks, unless you were in the middle of transferring an audio track

Insert a thin object (paperclip) into the Reset hole. The 'reset hole' is no. 11 in the diagram above. You can click on the diagram to zoom into it.

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Anonymous said...

I have the same "Rebuilding" screen that it's frozen. I've hit the reset button and that makes it go away, but when I turn it back on, it goes right back to the "rebuilding" screen and stays frozen. It's the same thing over and over. Any other suggestions?

Jimmyboy88 said...

i suggest you try to clean up and if it still doesnt work. do the zen format but it will erase all your content

Anonymous said...

My Zen Mozaic 4GB is frozen. It has an error message, (there is a problem playing this audio).
I can not shut it off.

Anonymous said...

mine doesnt freeze at rebuilding it only freezes when i play a song or when i press micro sd or microphone or just at surprise. any suggestions?

Jimmyboy88 said...

try formatting it but it will erase all your content

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